Top Member Questions:
| Q. |
What is a Flirt? How many times can I Flirt with someone? [Hide
Answer] |
| A. |
A Flirt is a quick, fun way to let someone know you're interested.
You pick a one-liner from our list of Flirts, and it's sent to
the member of your choice. The member gets the Flirt in his or
her onsite Inbox and then can go to your profile and Flirt
back with you. You can send up to 30 Flirts a day, but each member
can only be Flirted with once.
All members can send Flirts for free. If you'd like to take
it a step further, we suggest upgrading to a Premium
Membership and sending an email to start up a real conversation. |
| Q. |
How do I change my email address or password? [Hide
Answer] |
| A. |
You can change your email address or password on your profile page.
- Click "Your Profile" in the Profile & Photos drop-down menu
- Click "Edit" next to your username
- Click either Change Email or Change Password
After you've made your changes, click "Save" and you're done. |
| Q. |
How do I keep other members from knowing that I looked
at their profile or added them to one of my Hot Lists? [Hide
Answer] |
| A. |
If you don't want other members to know when you've looked
at their profile or Hot Listed them, go to Show/Hide Profile in Member
Services and select "hide" in the section called "Show/Hide
When You View Or Hot List Members."
Keep in mind that members who are most active on the site keep
their profile visible in all places because it ups their chances
of connecting. You never know, someone special may
be looking for you but never find you if your profile is hidden.
Hot Lists have been a real hit on our sites and have helped
bring some unsuspecting couples together! People tell
us that they often contact another member simply because he or she looked at their profile. So before you hit
"hide," give it a chance to work. |
| Q. |
Why do members want to know when I look at their profile or save them to a Hot List? [Hide
Answer] |
| A. |
Members who are really active on the site like to let other
members know when they look at their profile or Hot List them
because it livens things up and often breaks the ice when it comes
to emailing.
So many times we hear that members contact someone simply
because he or she looked at their profile
or Hot Listed them. Members also say that their Hot Lists lead
them to meet members that they might not have seen in a search.
Think about it. If you saw that someone had Hot Listed you
and you liked what you saw, wouldn't you be more likely to send
an email? |
| Q. |
Why does my Hot List counter change? [Hide
Answer] |
| A. |
Half of your Hot Lists tell you what you're doing on the site. Every time you look at or contact another member, it shows up in your Hot Lists and the numbers go up accordingly.
The other half of your Hot Lists tell you about other members
with regards to you. Every time
someone looks at your profile or contacts you, it shows up in
your Hot Lists and the numbers go up accordingly. Keep in mind,
however, that some members choose to hide their profile from
showing up in your Hot Lists.
Also, in order to keep your Hot Lists up-to-date, we periodically
clean out the members that have been in your "viewed" list for
a while. This also changes the counter. |
| Q. |
Do people actually meet on your site? Do they ever get
married? [Hide
Answer] |
| A. |
Thousands of people meet on our site daily and go on to date
and start relationships. We've also had hundreds of marriages
across many borders. To see for yourself, check the site for real
stories of real connections. |
| Q. |
When someone sends me a message, where does it go and
how do I respond? [Hide
Answer] |
| A. |
Once you've created your own profile, other members can start contacting you. We'll let you know that you have a new message by sending a notification to your personal email address. To read the message, simply login to the site and go to your Inbox in the Messages drop-down menu. If you decide to write back, click Reply, write your own message and send away.
Your message will go straight
into the member's Inbox, and we'll notify them that it's there.
All communications with other members stay onsite so that you
never have to give out any personal information until you feel
completely ready. Then when you are, you can exchange phone
numbers and even meet in person. |
| Q. |
How do I edit my profile? How do I hide my profile? [Hide
Answer] |
| A. |
To update your profile, go to Your Profile
in the Profile & Photos drop-down menu. Click Edit next to the section you'd like
to update. Be sure to save your changes at the bottom of the screen
when you're done.
Try to put your best foot forward with at least one photo and
snappy, detailed essays. The photo is key since most people
feel more comfortable writing to members they can see. Try to
stay positive in your essays and let the real you shine.
To hide your profile, go to Show/Hide Profile in Member
Services. Keep in mind, however, that members who are most
active on the site keep their profile visible in all places
because it ups their chances of connecting with people. And
you never know, someone special may be looking for you and never
get to find you if your profile is hidden. |
| Q. |
If I remove my profile, will it end my subscription?
Can I put my subscription on hold? [Hide
Answer] |
| A. |
No. Once you purchase a subscription, it will remain active
for the remainder of your initial term. |
Frequently Asked Questions (by topic)
Membership Basics
Forgot password / Edit username, email, password / More »
Profile
Create / Essays / View / Edit / Show & hide / More »
Photos
Add / Edit / Format / View / More »
Premium Membership
Free vs. pay / Why subscribe? / Plans & cost / Credit card payment / More »
Billing Information
Add a new card / Update current card / Temporary £1 authorisation / More »
Search
How to / Edit search / Anonymous search / More »
Photo Gallery
About / Search / My photos / Member photos / More »
Contacting Members
How to / Reading emails / Who can contact / Subscribing / More »
Flirt
About / How many times can I Flirt / More »
AstroScope
What is AstroScope? / More »
Instant Message
How to / Video Chat / Audio Chat / Who can IM / More »
Chat
How to / Video Chat / Audio Chat / Configure / More »
Message Boards
About / Topics / Search / Emoticons / More »
E-cards
About / How to / Sending / Receiving / More »
Click!®
About / How to / Click! emails / More »
Members Online
About / How to / People near you / People your age / More »
Hot Lists
How to add / View / Customize category / More »
Technical Basics
Clear cache & cookies / Site speed / Web browser / More »
Still Stumped?
Contact customer care / More »
Legal
Privacy Statement / Terms and Conditions of Service / Terms and Conditions of Purchase / More »
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